Articles Centre

Find out articles, blogs and more of official publications

Blogs

Is AI automation? Or, is Automation AI?

5 Key Considerations Before You Begin with AI

Plugging the gap in IT service skills

Making Business Intelligent – From Data to Insight and Transformation

Improving analyst productivity through service automation

Case Studies

Milliken implemented a new integrated IT service management (ITSM) and IT asset management (ITAM) solution to better enable digital transformation

Seamless Automation of Service & Asset Management with RFID

White Paper

Winning with AI in 2020

Key CIO Trends for 2021 – The 3Ts

Announcements & News

Economic Times Best Tech Brands

Gartner Peer Insights Customers’ Choice 2021