All new Apex - Go beyond !
SymphonyAI Enterprise IT
AI-Powered IT and Enterprise WorkflowsRedefine enterprise service management with AIRoll out services faster and boost enterprise productivityGet startedDeliver responsive, effective, and efficient ITSM/ESM capabilities with a lightweight architecture to roll out new services and resolve service requests up to 50% faster using generative AI.Rapid application rolloutLow-code/no-code capabilities mean IT teams can efficiently launch and manage services at lightning speed.Automate enterprise servicesEliminate manual processes and automate service needs all the way from IT to HR, facilities, finance, or even marketing.Rapid, centralized service managementBring all service needs under single portal to improve employee experiences and resolve requests faster.Accelerate productivityWith AI-powered self-service and more than 50 modern controls, form designers, and form builders, you can bring enterprise productivity ideas to reality faster.Scalable flexibilityScale as your needs evolve through
In today's fast-paced digital landscape, businesses are constantly challenged to adapt to emerging technologies to remain competitive. Digital adoption, the process of integrating digital tools and technologies into an organization's workflows and processes, has become crucial for success. However, achieving successful digital adoption requires more than just implementing new software or tools—it requires a comprehensive strategy that addresses the needs of both the organization and its employees.To facilitate seamless integration and enhance user experience within our Apex platform for POCs, we've introduced a guided walkthrough feature. This feature aims to empower our customers, partners, and prospects to adapt to our product effortlessly, enabling them to make informed decisions and ultimately improving conversion rates. The guided tour not only encompasses predefined flows and checklists but is meticulously crafted, aligning with key strategic objectives.We've meticulously outline
I need the API endpoint for “Give me all fields for all CIs”.Surely this must be possible?
Can we able to enable approval reminder mail notification for delegator person for Both SR/CM in version Summit TAHOE SP3 HF10 B005
00:00:00 - 00:55:00The webinar explores the challenges organizations face in asset management and the benefits of implementing an Enterprise Asset Management (EAM) solution. An EAM solution combines various functionalities such as asset tracking, maintenance planning, inventory management, and financial analysis into one platform, enabling businesses to gain insights, improve decision-making, and enhance operational efficiency. The speaker shares use cases of companies in the automotive and manufacturing industries that have achieved seamless automation, traceability, and improved efficiency using EAM solutions. The importance of user experience, lower cost of ownership, AI-driven asset management, and notification engine is also discussed. The webinar emphasizes the role of EAM solutions in maximizing asset value, reducing costs, and improving overall performance in various industries, including manufacturing.See less00:00:00 In this section, the webinar discusses the challenges organ
For any course or certification related queries, please find the below document.
Please refer the attached PDF for syllabus
Please find the attached syllabus for SDE.
In which Tahoe build or coming new build bulk creation incident feature will be enabled?
Hi, We have moved from MS365 to Google Workspace and having difficulties in accessing the reporting from Summit. Can this be integrated? Also applies to CI bulk upload as well.
How to deallocate one of the user when the asset is allocated in multiple user allocation?Customer, added 3 users via multiple user allocation, since they are working on rotating shifts. If one user left the organization, customer needs to remove one of the user and add new user for the same. How can I do that?
Currently on Tahoe platform version of Summit, has anyone integrated with third party applications by consuming their API? It doesn’t appear in the platform, outside of using orchestration, that you can develop something to consume a third party API, for example consuming vmWare vCenter’s API to query for asset data to populate the Summit Asset database and schedule it without requiring Summit Profession services to develop custom solutions using third party applications such as powershell and windows scheduler. I’m hoping to understand if there are customer facing capabilities within the Summit platform to accomplish integrations with consuming third party APIs without requiring the purchase of their Orchestration product. Thanks!
Currently, the SAM agent is sharing the entire HW and SW information of the end-user machine with the proxy server. The split job will separate the files and it will try to process the files by comparing the data. Here, if we could get only differential data from the SAM agent itself, it will be easy to process and the load will be less on the split job. The XML file size also will be less to process the data and also if the customer has more proxy servers also the data processing will be completed efficiently.
I would like to generate a Change History report which shows all of the Changes which were submitted with the “Proposed for Standard Change” checkbox AND the status of whether or not that template was approved or rejected. Which table within the reporting DataSources is the “Standard Template Status” field stored in? See screenshot attached.
What is the reason behind a SR is directly landing in to the workgroup without approvals. Only happening in mobile app with specified user level other than mobile app it is working fine in web or application.Description - When a SR is raised ticket goes for approval then after approval it will be landed in Workgroup. But in this case (mobile app+specified user level ) it is not following the approval process and also no skip approval is enabled for catalog.
Can we add mail notification for delegate when they get any request (SR/Change) in upcoming releases. As of now , Delegator has to login to Portal and check for the tickets pending for approval.
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