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IT-Tickets data migration from legacy tool to SymphonyAI

There are several customer requests to have data migration feature for seamless transition from legacy application to SymphonyAI.

160

Tickets data migration feature request

amit.shindeVoyager

asked in Latest Release

There is query from customer to have data migration feature application to application or using API.Please consider this request.

80

Skip Repeated approval at Catalog Level

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AakashVoyager

posted in Forum

Hi team , Currently we have the feature to skip the Repeated approvers at tenant level. Please also add a feature to skip the repeated Approvers option at catalog Level . Thanks & Regards,Rahul Kumar

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AakashVoyager

to configure the Catalog Approval Workflow on the basis of Approver Designation and name.

Hi Team , We want one feature in SR Catalog Approval workflow . Current Scenario :-In current Scenario the Approval condition can be applied on the basis of Requestor/caller only . Required Scenario :-Can we set the Approval workflow on the Basis of

300

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Ayyappan.SwaminathanVoyager

🚦 Keep Your Organization Safe: Whitelist & Blacklist Software Like a Pro! 🚦

Ever wondered how companies keep their computers secure from risky apps? 🤔 It’s all about whitelisting and blacklisting software!Whitelist: ✅ Only approved, trusted software can be installed.Blacklist: 🚫 Apps that might cause trouble or security risk

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Ayyappan.SwaminathanVoyager

🚀 Master CI Relations Like a Pro! 🔗💡

Ever wondered how your IT ecosystem stays connected behind the scenes? That’s the magic of CI Relations! ✨👨‍👩‍👧‍👦 Parent & Child CIs – If the Parent sneezes 🤧, the Child might catch a cold!🤝 Peer CIs – Siblings from another system! No impact if o

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Anonymous

🚀 Unleashing the Power of Apex Platform Studio: A Gateway to Seamless Customization and Efficiency ⚙️

In the fast-evolving world of IT, agility and efficiency are key to staying ahead of the curve. Enter Platform Studio—your ultimate toolkit for mastering the art of platform customization and management. Whether you're aiming to streamline operations

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VivekCVoyager

What type of data Agent based model would collect?

Need to know what data is discovery agents capturing? how safe is symphony's discovery agent? what data it is collecting?

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Ayyappan.SwaminathanVoyager

🎉 Discover the Power of Discovery Dashboard! 🚀

Hey tech enthusiasts! 🤖 Are you ready to unlock the secrets of your IT environment? The Discovery Dashboard is here to make your life easier with its stunning pictorial representations and detailed insights into your discovered devices. 🖥️📊✨ Access L

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Anonymous

Simplify Integrations with Data Pills & Dynamic Mapping in Integration Hub! 🧩Blog

In today’s interconnected IT landscape, seamless data flow between applications is no longer a luxury—it's a necessity. The Integration Hub’s Data Pills and Dynamic Mapping features are revolutionizing how we configure integrations by reducing manual

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Show more activity

amit.shindeVoyager

IT-Tickets data migration from legacy tool to SymphonyAI

There are several customer requests to have data migration feature for seamless transition from legacy application to SymphonyAI.

160

Tickets data migration feature request

amit.shindeVoyager

asked in Latest Release

There is query from customer to have data migration feature application to application or using API.Please consider this request.

80

V

VivekCVoyager

What type of data Agent based model would collect?

Need to know what data is discovery agents capturing? how safe is symphony's discovery agent? what data it is collecting?

720

Jithin.RVoyager

Apex:Log mechanism for troubleshooting directly from application (realtime) in case of issues reported to l1,l2,l3

Apex:Log mechanism for troubleshooting directly from application (Realtime) in case of issues reported to l1,l2,l3This help reducing time to refer the logs and identify the issue. Required Webservice menu to query the Database and database logs as we

281

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rishee.sundararamanVoyager

Asset Management CTP

In Asset Inventory management when an asset is in pending acceptance state from the user. The asset should not be available for Allocation, reallocation, movement , deallocation and deactivation.Options currently explored areAuto acceptance after con

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DonnaDavis2023Voyager

Can I perform a calculation when creating a report

I am creating a report using the IM Ticket Master. I would like to perform a calculation using 2 columns to create a 3rd column. I am trying to use the Expressions box in the Advanced Properties but I do not know where to get the field names from t

190

AakashVoyager

If Resolution SLA of any ticket will be breach at any status (in-progress , New , Assigned).The Resolution SLA reason Reason should be mandatory to fill during re-assignment or resolving of ticket .And also need report with SLA Breach Reason Data wit

802

rajat.goelVoyager

Should the location and department be automatically picked up from Active Directory in the asset inventory, including those attributes? Is this feasible or not?

341

Extract IP Subnet Mask, IP Default Gateway, DHCP Status and HDD Type

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Chandresh DedhiaVoyager

asked in Latest Release

Hello Team,At Adani Project we required Subnet Mask Default Gateway, DHCP Status and HDD Type to be captured from endpoint device into Symphony Console. We require this as a new enhancement in our tool as soon as possible.

261

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dheeresh.manipalVoyager

ITAM Module || Software Compliance for Adobe Pro Software

Currently,Adobe Acrobat Pro version software and Adobe Free VersionSoftware installed package is showing as Adobe Acrobat(64 - bit) in systems control panel(i.e Program/Features).Due to this , In summit application we couldn’t able to fetch or differ

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