🚀 Master CI Relations Like a Pro! 🔗💡
SymphonyAI Enterprise IT
There are several customer requests to have data migration feature for seamless transition from legacy application to SymphonyAI.
There is query from customer to have data migration feature application to application or using API.Please consider this request.
Hi team , Currently we have the feature to skip the Repeated approvers at tenant level. Please also add a feature to skip the repeated Approvers option at catalog Level . Thanks & Regards,Rahul Kumar
Hi Team , We want one feature in SR Catalog Approval workflow . Current Scenario :-In current Scenario the Approval condition can be applied on the basis of Requestor/caller only . Required Scenario :-Can we set the Approval workflow on the Basis of Individual Approver name (Ex:-If the Approver is MD San (xyz@maruti.co.in ) then this Approval level should be skip) . As per the current product design, this conditions block in the workflow designer are based on the caller/requestor fields only ,there is no field currently available based on Approver , Please implement fields based on approver also . Thanks & Regards,Rahul Kumar
Ever wondered how companies keep their computers secure from risky apps? 🤔 It’s all about whitelisting and blacklisting software!Whitelist: ✅ Only approved, trusted software can be installed.Blacklist: 🚫 Apps that might cause trouble or security risks are blocked!Why bother?✨ Keeps your desktops safe✨ Stops unauthorized software✨ Sends instant alerts if someone tries to install blacklisted apps✨ Super easy to track with detailed reports! How to Use:1️⃣ Visit Asset > Configuration > Software > Software Blacklisting2️⃣ Pick your filter: White, Black, All, or None3️⃣ Choose the software and set the restriction (Whitelist/Blacklist/None)4️⃣ Hit SUBMIT and sleep easy knowing you’re secure! 😎Ready to organize your software and level up your cybersecurity game? 💻🔒 Let’s whitelist and blacklist our way to a safer workplace! 🚀#Cybersecurity #Asset #StaySafe
Ever wondered how your IT ecosystem stays connected behind the scenes? That’s the magic of CI Relations! ✨👨👩👧👦 Parent & Child CIs – If the Parent sneezes 🤧, the Child might catch a cold!🤝 Peer CIs – Siblings from another system! No impact if one goes down.🛟 Backup CIs – Your superhero sidekick! 🦸♂️ Ready to take over if the main CI fails.🔍 Plus, with Event Correlation, you can stop alert fatigue in its tracks! Only the critical events get your attention – no more chasing false alarms! 🚨➡️✅✅ Quick Root Cause✅ Clear Impact Analysis✅ Smarter Recovery Plans💻 Dive into the CI RELATIONS tab and start linking! Better visibility = better decisions! 🔍🔗 #CMDB #CI #ConfigurationManagement #SmartIT #EventCorrelation #ITSM
In the fast-evolving world of IT, agility and efficiency are key to staying ahead of the curve. Enter Platform Studio—your ultimate toolkit for mastering the art of platform customization and management. Whether you're aiming to streamline operations or looking to build robust applications, Platform Studio is your go-to hub for creating, configuring, and optimizing your platform environment with ease.Glimplse of Apex Platform Studio 🔑 Key Capabilities at Your FingertipsImagine having the ability to visualize and manage all the critical elements of your platform—domains, subdomains, applications, and modules—all from one centralized dashboard. Platform Studio does just that, offering a bird’s-eye view of your entire platform topology, ensuring you can manage configurations seamlessly.But that's just the beginning. Platform Studio empowers you with the tools to:🗂️ Organize and Optimize: Structure your platform's elements—be it domains, subdomains, departments, or modules—to enhance se
Need to know what data is discovery agents capturing? how safe is symphony's discovery agent? what data it is collecting?
Hey tech enthusiasts! 🤖 Are you ready to unlock the secrets of your IT environment? The Discovery Dashboard is here to make your life easier with its stunning pictorial representations and detailed insights into your discovered devices. 🖥️📊✨ Access Like a Pro! ✨Admins, listen up! You can enable access to the DISCOVERY DASHBOARD right from the role template level. This means more visibility and control for your team! 🔍👥 Job Details at a Glance! 📈The JOB DETAILS page is where the action's at! Explore tiles like TOTAL NUMBER OF JOBS, RECURRING JOBS, and more. Click on any tile for an in-depth view by job name, IP address, or status. 🔗📋 🌀 Cool Pie Graphs Galore! 🌀Device By Protocol: Discover which protocols are ruling the roost! 🕹️ Device By Device Type: See what devices are in your network kingdom! 💻 Device By OS Type: Is it a Windows or Linux world? Find out! 🐧🪟 Device By Manufacturer: Uncover the top manufacturers in your fleet! 🏭 Reachability: Check which IPs are keepin
In today’s interconnected IT landscape, seamless data flow between applications is no longer a luxury—it's a necessity. The Integration Hub’s Data Pills and Dynamic Mapping features are revolutionizing how we configure integrations by reducing manual work and making workflows smarter, faster, and more intuitive.🔍 What Are Data Pills?Data Pills are dynamic variables generated from trigger or action steps within a recipe. Think of them as reusable data containers that carry context-rich information (like ticket ID, full name, or timestamp) from one step to another. These pills appear in the Recipe Data Tree, providing structured access to data from all previous steps—making recipe design more intelligent and decision-driven.🔄 Enter Dynamic MappingWhile Data Pills fetch and carry data, Dynamic Mapping determines where and how that data is applied. This powerful feature allows users to configure field relationships independently of the core logic—offering flexibility and reusability acro
Apex:Log mechanism for troubleshooting directly from application (Realtime) in case of issues reported to l1,l2,l3This help reducing time to refer the logs and identify the issue. Required Webservice menu to query the Database and database logs as well.
In Asset Inventory management when an asset is in pending acceptance state from the user. The asset should not be available for Allocation, reallocation, movement , deallocation and deactivation.Options currently explored areAuto acceptance after configured no. of days, however this leads during the auto acceptance period the asset is available for asset lifecycle process.Kindly do the needful on the same.
I am creating a report using the IM Ticket Master. I would like to perform a calculation using 2 columns to create a 3rd column. I am trying to use the Expressions box in the Advanced Properties but I do not know where to get the field names from to write the query. Any help is appreciated
If Resolution SLA of any ticket will be breach at any status (in-progress , New , Assigned).The Resolution SLA reason Reason should be mandatory to fill during re-assignment or resolving of ticket .And also need report with SLA Breach Reason Data with updated by name .
Should the location and department be automatically picked up from Active Directory in the asset inventory, including those attributes? Is this feasible or not?
Hello Team,At Adani Project we required Subnet Mask Default Gateway, DHCP Status and HDD Type to be captured from endpoint device into Symphony Console. We require this as a new enhancement in our tool as soon as possible.
Currently,Adobe Acrobat Pro version software and Adobe Free VersionSoftware installed package is showing as Adobe Acrobat(64 - bit) in systems control panel(i.e Program/Features).Due to this , In summit application we couldn’t able to fetch or differentiate the details of Acrobat Adobe pro version software details and Acrobat Free version software. However, in software license mapping we couldn't able to map the exact Adobe Acrobat Pro version software. Hence couldn't able to track the software compliance for Adobe Acrobat Pro version software.
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