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published in FAQ

FAQs

For any course or certification related queries, please find the below document.

nupur.PatilVoyager

published in Enterprise Asset Management EAM

EAM LMS Syllabus

Please refer the attached PDF for syllabus

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published in Enterprise Service Management ESM

ESM LMS Syllabus

Please refer the attached PDF for syllabus

nupur.PatilVoyager

published in Service Desk Engineer

Service Desk Engineer LMS Course Syllabus

Please find the attached syllabus for SDE.

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published in ILT Syllabus

Asset Management ILT Syllabus

Please refer the attached PDF for syllabus

nupur.PatilVoyager

published in ILT Syllabus

Service Management ILT Syllabus

Please refer the attached PDF for syllabus

nupur.PatilVoyager

published in Upcoming Events

CSA ILT Training

CSA ILT Training is starting from 19th June 2023, for SM, AM and BI.Nomination window will close on 9th June 2023.Ask your SPOC to reserve your seat.

nupur.PatilVoyager

published in Service Management

End User Dashboard: Quick Actions

End User Edition This video "Quick Actions" explains the different quick actions that users can perform in the tool, including controls like global search, profile tenant selection, and bulletin board when logging in. Users can also delegate their roles and responsibilities to another user for a specific period and view alerts and pending approval requests by clicking on the bell icon. Additionally, users can use the cart option to collect service requests and submit them together.See more

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