Question

Service Request catalog to visible based on role access

  • 29 April 2021
  • 2 replies
  • 35 views

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Is there any configuration to visible service request catalog based on role template access? For example, consider as five catalogs (1,2,3,4,5), if you have end user with access only visible (2,4) catalogs remaining catalogs should disabled? If you have analyst access should visible all catalogs(1,2,3,4,5). Is there any configuration (front end or back end)to achieve this?


2 replies

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It can be visible based on four conditions 

1. Customer

2. Location

3. User level 

4. User type

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Ok but no configure based on role wise (analyst, end-user).

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