Question

Remote Desktop sharing - standard

  • 11 March 2021
  • 2 replies
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Is standard Remote access is possible from one network subnet to another network subnet even if traffic is allowed across subnets?

 


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Remote Desktop Sharing Utilizes the standard ports as for the RDP, yes the machines have to be on the same network within LAN connectivity, i believe WAN within the same network it should support as well.  

https://docs.symphonysummitai.com/download/attachments/115871605/Basic%20Remote%20Desktop%20Sharing%20Guide%20V1.1.pdf?version=1&modificationDate=1594973646470&api=v2 

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We have found that below pre-req’s for standard RDP is a must to work :

 

  1. 7900 Port connectivity between Analyst and end-user machine.
  2. Web services URL (this SummitAI engineer can share as part of sanity check) should be accessible in that end-user system. Sample web service URL :  “https://<proxy server >/summitproxyservice/entwidgets/service.asmx :

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