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Topics started by Aravind

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AravindVoyager

published in Self Learning

How to chat with an analyst for an Incident?self-help videos

In this video, you will learn to chat with an analyst about an Incident.

AravindVoyager

published in Self Learning

How to approve a Service Request?self-help videos

In this video, you will learn to approve a Service Request.

AravindVoyager

published in Self Learning

How to approve a Service Request? (Mobile Version)self-help videos

In this video, you will learn to approve a Service Request through SummitAI Mobile App.

AravindVoyager

published in Self Learning

How to view the status of an Incident? (Mobile Version)self-help videos

In this video, you will learn to view the status of an Incident through SummitAI Mobile App.

AravindVoyager

published in Self Learning

How to reopen an Incident? (Mobile Version)self-help videos

In this video, you will learn to reopen an Incident through SummitAI Mobile App.

AravindVoyager

published in Self Learning

How to manually escalate an Incident? (Mobile Version)self-help videos

In this video, you will learn to manually escalate an Incident through SummitAI Mobile App.

AravindVoyager

published in Self Learning

How to cancel an Incident? (Mobile Version)self-help videos

In this video, you will learn to cancel an Incident through SummitAI Mobile App.

AravindVoyager

published in Self Learning

How to provide feedback for an Incident?self-help videos

In this video, you will learn to provide feedback for an Incident.

AravindVoyager

published in Self Learning

How to update an Incident?self-help videos

In this video, you will learn to update an Incident.

AravindVoyager

published in Self Learning

How to enable default view for Service Catalog?self-help videos

In this video, you will learn to enable default view for a Service Catalog.

AravindVoyager

published in White Paper

Key CIO Trends for 2021 – The 3TsWhite Paper

2021 is upon us but which key trends will affect you – CIOs and IT Leaders – and your priorities in the year ahead? Without a doubt, 2021 will necessitate a variety of changes to IT service delivery and support, and the wider IT department operation, while accelerated digital transformation will be prevalent within most organizations. The CIO agenda for 2021 needs to include so much more than just this.For More Information: Key CIO Trends for 2021 – The 3Ts

AravindVoyager

published in Self Learning

How to log an Incident? (Mobile Version)self-help videos

In these videos, you will learn to log an Incident through SummitAI Mobile App.Scenario 1:Scenario 2:

AravindVoyager

published in Self Learning

How to cancel an Incident?self-help videos

In this video, you will learn to cancel an Incident.

AravindVoyager

published in Self Learning

How to chat with an analyst for a Service Request?self-help videos

In this video, you will learn to chat with an analyst about a Service Request.

AravindVoyager

published in Self Learning

How to view the status of a Service Request?self-help videos

In this video, you will learn to view the status of a Service Request.

AravindVoyager

published in Self Learning

How to manually escalate a Service Request?self-help videos

In this video, you will learn to manually escalate a Service Request.

AravindVoyager

published in White Paper

Winning with AI in 2020white paper

This paper will provide a pragmatic overview of the value and opportunities with AI for CIOs, with a focus on IT service management, technical operations, and increased customer value. There are major potential benefits from leveraging AI capabilities in today’s business when preparing for an ever-increasingly complex world and trying to find a competitive edge. Leveraging AI provides a significant opportunity for the technology teams to come out of the shadows and be recognized as a valuable business capability, rather thanan easy-to-outsource non-critical resource.For More Information:Winning with AI in 2020

AravindVoyager

published in Self Learning

How to view the status of a Service Request? (Mobile Version)self-help videos

In this video, you will learn to view the status of a Service Request in SummitAI Mobile App.

AravindVoyager

published in Self Learning

How to provide feedback for Incident? (Mobile Version)self-help videos

In this video, you will learn to provide feedback for an Incident through SummitAI Mobile App.

AravindVoyager

published in Self Learning

How to provide feedback for Service Request?self-help videos

In this video, you will learn to provide feedback for a Service Request.

AravindVoyager

published in Self Learning

How to reopen a Service Request?self-help videos

In this video, you will learn to reopen a Service Request.

AravindVoyager

published in Self Learning

How to view the status of an Incident?self-help videos

In this video, you will learn to view the status of an Incident.

AravindVoyager

published in Self Learning

How to manually escalate a Service Request? (Mobile Version)self-help videos

In this video, you will learn to escalate a Service Request through the SummitAI Mobile App.

AravindVoyager

published in Self Learning

How to provide feedback for Service Request? (Mobile Version)self-help videos

In this video, you will learn to provide feedback for a Service Request through SummitAI Mobile App.

AravindVoyager

published in Self Learning

How to update an Incident? (Mobile version)self-help videos

In this video, you will learn to update an Incident through SummitAI Mobile App.

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