Does anyone have a process and method they use to record a Change which was implmented without being authorized/approved?
If we find out that a person implmented a system change without having gone thru the Change Management process, OR if they implemented their recorded change BEFORE it was approved, how can record this in the tool to properly reflect that it was “unauthorized”?
@westbem - Have you considered using Closure Codes to document unauthorized changes? You could then run reports for the changes with this specific code.
Thanks for the response.