SymphonyAI Enterprise IT's onboarding & offboarding solution, makes the last day as pleasing as the first.
Get Employees Productive From Day One
We have heard many stories about new employees needing to wait days or weeks for everything they need to start their new job! They might get enough to start working on day one, but they’re likely not as productive as they could and should be. Such onboarding issues not only adversely affect employee productivity but also employee retention and the employer’s reputation. To help, organizations need an onboarding “day one productivity” solution that also applies the same vigor to employee offboarding.
The importance of efficient employee onboarding
Employee onboarding and offboarding capabilities are crucial to an organization’s success and significantly impact the employee experience. However, too often, manual tasks such as emailing forms and storing repetitive information across the multiple involved business functions delay the processes, waste time, and increase the probability of security risks. Consequently, employee onboarding is time-consuming for human resources (HR) teams and other involved business functions, frustrating for the new employees (and the managers that recruited them), and can put the organization at risk.
There are many potential signs that there are issues with your organization’s employee onboarding and offboarding capabilities, including:
- Unstructured, manual, and time-consuming processes within and between HR and other involved business functions such as IT and facilities
- Lower employee productivity because a new employee who isn’t properly onboarded will take longer to reach full productivity
- Reduced employee morale and engagement, including with the employees who are working with the new recruits
- Increased employee turnover rates, especially when new hires feel unsupported, undervalued, or overwhelmed
- Higher training costs caused by repetitive training or corrective training
- Cultural misalignment, with new employees not fully understanding or integrating into the organization’s culture, values, and ethics
- Compliance and legal issues caused by the failure to adequately onboard employees concerning company policies, legal requirements, and compliance needs
- Work quality issues that can adversely affect operations and customer experiences.
If these onboarding issues seem familiar, your organization is not alone. Research by Gallup found that only 12% of employees strongly agreed that their organization does a great job onboarding new employees.
How SymphonyAI Enterprise IT helps organizations with employee onboarding and offboarding
Organizations use Enterprise IT Service Automation capabilities to save hundreds of hours (and the associated costs) when onboarding and offboarding employees, with an auto-service fulfillment rate of up to 65%. Delivering better employee experiences, day one productivity for the new employees, and avoiding the abovementioned issues. From an affected employee perspective, new employees have access to everything they need on day one, and leavers receive a clean break on their last day.
There are many benefits of onboarding automation for new employees and your organization and its business functions. These benefits include:
Day one employee productivity.
The more efficient and effective onboarding of new recruits allows the employees to be productive on day one because they have everything they need – including training, technology, and office equipment – to execute their new responsibilities.
Improved employee retention
Research shows that employees are more likely to stay with their new employer for at least three years if they have a positive onboarding experience. These employees are also more likely to become advocates for your organization, promoting it to other potential new recruits.
Security and compliance risk minimization
This applies to the process, for example, where human error gives unauthorized employees access to documents containing a new starter’s personal information, and with the new employee who might not understand and conform to the policies and practices in place to protect them and the organization. Onboarding and offboarding automation significantly reduces these errors and other security-related risks
Time and cost savings
These savings are realized by multiple personnel and teams, including the hiring manager and employees in HR and other involved business functions such as IT and facilities. These personnel can avoid tedious, manual tasks and the associated costs. They are also less affected by the delays and errors of manual, unstructured operations.
The native automated capabilities and use of artificial intelligence (AI) position SymphonyAI Enterprise IT’s IT capabilities as a “day one productivity” solution for onboarding and offboarding employees. The intelligent automation helps the relevant processes deliver a great experience to new joiners, and they can be productive immediately upon starting.
In terms of streamlining onboarding tasks, automation can work across platforms like email, HR applications, and learning management system (LMS) applications and provide role-based access to various IT resources. Organizations find that the initial employee onboarding process shouldn’t take more than 5-10 minutes compared to their traditional manual approach, which takes 2-3 days. It’s a significant time and resource-saving that’s magnified across all the business functions involved in preparing everything a new employee needs to be fully productive from day one.
If you want to learn more about how SymphonyAI Enterprise IT will improve your organization’s onboarding and offboarding processes, and deliver day-one productivity.