Hi David,

Please use the standard APIs specified below to retrieve all the data from CI.

We can retrieve all the details of a specific CI using the serial number, classification, or device host name of the CI.

https://docs.symphonysummitai.com/display/EL/Retrieve+CI+Details

We can retrieve all the details of a specific CMDB CI using the CI ID, Classification ID, Instance name, or classification of the CI. 

https://docs.symphonysummitai.com/display/EL/Retrieving+CMDB+CI+Details

I need to bring back all fields in a single call, regardless of whether the CI is a “Server”, a “Network Device”, a “Workstation” or “Other”.

I need it to be up to date (so NOT via the reporting API).

This is a REALLY basic feature.  Please provide it asap.

Brining back all fields in a single call regardless of category may introduce performance impact if there are a lot of custom fields. we will evaluate how best this can be addressed.