As enterprises increasingly adapt to the idea of a digital workplace, many organizational leaders are looking to leverage technology to improve employee experience and augment business operations. At Symphony SummitAI, it has been our constant endeavor to enhance the employee experience and improve productivity.

In line with our commitment to transforming employee experience, we bring you Denali, the first-ever AI support for HR Service Management. Built on the success of its predecessor SummitAI Sierra, Denali comes with various new AI features and extends SummitAI’s digital agent CINDE to the HR Service Management function. It helps efficiently automate many back-office functions for reliable HR transactions and service delivery in addition to the whole gamut of IT functions. By incorporating enhanced Live Agent Transfer, 24X7 Service Desk Experience and Workbench for faster deployment, Denali aims to improve HR services to provide better employee experience.