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Enterprise Service Management
Hello Team,At Adani Project we required Subnet Mask Default Gateway, DHCP Status and HDD Type to be captured from endpoint device into Symphony Console. We require this as a new enhancement in our tool as soon as possible.
Requirement: I need to make a category field blank because while creating a ticket from Mail it is mandatory and when the analyst working on the ticket the data is already present analyst will not concentrate on this, and once the ticket is raised then BRD should run and make category blank(Apex).
We have “Labels” in our service catalogs that are links to documents in SharePoint that we want people to access and fill out. This results in them being over 200 characters long. Our implementation team made this work somehow by showing this (for example)Click here <a target="_blank" href="https://our.sharepoint.com/:x:/r/sites/OurITServiceManagement/Shared%20Documents/General/Document%">Some Accounting Form</a>Which points to this:https://our.sharepoint.com/:x:/r/sites/OurITServiceManagement/Shared%20Documents/General/Document%20Repository/Some%20Accounting%20SR%20-%20Manual%20Final%20Form.xlsx?d=w99bc75c8a6054fa08fc84f4a5887ce9e&csf=1&web=1&e=k52h4RHas anyone else solved for this? A table or code for instance?
Hi Guys, I have a problem revising the notification template for Change Task assignment. I would like to change some parameters in the template, but the template cannot be found in the email notification template by the admin role. Do you have any ideas on how to revise this notification template for Change Task?
Can we able to enable approval reminder mail notification for delegator person for Both SR/CM in version Summit TAHOE SP3 HF10 B005
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